Cyber crimes awareness painting at District Police Commissionarate office in Khammam. Image for representation only
| Photo Credit: G.N. Rao

The Indian Cybercrime Coordination Centre (I4C) has introduced a new system that automatically converts financial cybercrime complaints with a fraud value above ₹10 lakh, and registered on the 1930 helpline or cybercrime.gov.in portal, into First Information Reports (FIRs). The e-Zero FIR initiative has been launched on a pilot basis first in Delhi, Union Home Minister Amit Shah said on Monday (May 19, 2025).

The new system that will drive investigations to swiftly cracking down on cybercriminals will soon be extended to the entire nation, the Ministry of Home Affairs (MHA) said.

Mr. Shah directed the implementation of the initiative at a recent review meeting of the I4C, keeping in view the difficulties faced by victims of financial cybercrimes in recovering the money lost.

The newly introduced process involves the integration of I4C’s National Cybercrime Reporting Portal (NCRP) system, the Delhi Police’s e-FIR system, and the National Crime Record Bureau’s Crime and Criminal Tracking Network and Systems.

“Now, complaints related to financial losses above the threshold limit of ₹10 lakh made to NCRP and 1930 will automatically lead to registration of a Zero FIR with the e-Crime Police Station of Delhi. This will be immediately routed to the territorial Cybercrime Police Stations. Complainants can visit the cybercrime Police Station within 3 days and get the Zero FIR converted into a regular FIR,” the MHA said. 

The process is line with the provisions of Sections 173 (1) and 1(ii) of the Bharatiya Nagarik Suraksha Sanhita (BNSS). The e-Crime Police Station of Delhi has been notified for the registration of e-FIRs, followed by their transfer to the jurisdictional police stations for cybercrime complaints of a specified nature reported on the NCRP.

This initiative will improve the conversion of complaints lodged on the NCRP and the 1930 helpline into FIRs, enable easy restoration of money lost by victims, and facilitate punitive action against cyber criminals, the MHA said.